Refund policy
Returns & Exchanges Made Simple
At The Aesthetic Wear, we want you to love every piece you receive. If something isn’t right, we’re here to make the process as easy and smooth as possible.
What Can Be Returned
We accept returns for items that are in their original condition in the following cases:
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Damaged or Incorrect Items: If your order arrives damaged or you receive the wrong item, we’ll make it right for you.
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Non-Returnable Items: Products marked as final sale, purchased during promotions, or bought through in-person shopping are not eligible for return.
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Size Selection: We recommend checking our size guide before ordering, as we’re unable to accept returns for size-related issues.
Return Timeframe
Please reach out to us within 24 hours of delivery to request a return. This helps us resolve your concern quickly.
Return Conditions
To be eligible, items must be:
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Unworn and unused
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In original condition with all tags attached
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Returned in original packaging
How to Request a Return
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Email Us: Contact us at info@theaestheticwear.com within 24 hours of receiving your order.
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Share Details: Include your order number and a brief explanation. Photos are helpful for damaged or incorrect items.
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Send It Back: Once approved, you can ship the item back to us. We recommend using a trackable courier.
What Happens Next
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We’ll inspect your return within 2–3 business days after receiving it.
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If Approved: You’ll receive a coupon discount equal to the full value of the item, which you can use on your next purchase. We’ll also reimburse your return shipping cost.
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If Not Approved: If the item doesn’t meet the return requirements, we’ll inform you and send it back.
Refund Method
Instead of cash refunds, we provide a coupon discount so you can easily choose something else you love from our collection.
Shipping Costs
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Return shipping is initially covered by the customer.
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If your return is approved, we’ll reimburse that cost.
Need Help?
We’re always here for you. If you have any questions or need assistance, feel free to email us at info@theaestheticwear.com — we’ll be happy to help.